Thank you for your interest in our Holiday Camps. If your child has never been to our camps before and you are not sure how it works then this page will make sure you have all the information you need.
1 – How long do the days last?
At present all of our holiday camps operate a drop off time from 8:30-9am and pick up from 3:30-4pm. This allows flexibility for parents and hopefully avoids early and late drop offs. The coaches will arrive around 1-15 minutes before the camp starts but will be setting up for the day so please do not expect to be able to drop off earlier than 8:30am.
2 – What ages do you cater for?
Our Holiday Camps are for children in from 5 years to 14 year olds. We unfortunately cannot accept under 5’s.
3- What does my child need to bring/wear?
Please send your child with enough food to last the day. Please bear in mind they may need more than they would for a normal school day as they will be active all day. Make sure your child has a drink or water bottle as they will be able to fill this up at the venue throughout the day.
Any active clothing that they can run and move around in is in however it needs to be clothing appropriate for the weather and activity. If it is a cold day then please send them with coats, hats and gloves. Although all our venues have indoor space if it is raining we may still be outside for a short time in light rain so if rain is forecast please send them with a waterproof jacket.
4 – What happens on my child’s first day?
On your child’s first day it is usually a good idea to arrive 10 minutes early so you can find us and our coaches can get your child settled in with where their bags and bits need to go. It will also give our coaches a chance to introduce themselves as well as answer any further questions you may have.
5- Do Club Sport accept Childcare vouchers?
Yes – all of the numbers you need for the various providers are listed on our website holiday camps page.
6 – What are your sports coaches qualifications?
All of our holiday camp coaches work in schools delivering PE and Sports on a weekly basis and have a range of experience in a range of activities. They will most likely have at least one level 2 sports coaching qualification or a few level 1 qualifications. They will also have a recent DBS check, paediatric first aid and safeguardingn qualifications.
7 – Can my days be changed or cancelled at short notice?
We need at least 72 hours notice to change or amend your booking. If you let us know before this time then you can change days or use them at a different venue. You can even carry them over to the following holiday if you wish.
8 – What is a ‘Multi-Sport’ Camp?
On our Multi-Sport Camp days we will do a range of sports throughout the day lasting for around 45 minutes to 60 minutes each. This can range from Football, Cricket, Basketball, Tennis, Rounders, Dodgeball, Archery, Tri-Golf, Hockey and more. We may also play a number of other active games throughout the week which are not necessarily classified as sports but are active in their nature.
9 – Do you ever have to cancel a camp?
Sometimes we do have to cancel days if numbers are particularly low. We usually aim for a minimum of 8-10 children per day which allows for us to be able to run the activities and sports planned. On the rare occasion that we do have to cancel you will be notified by email & text 7 days before the planned days and we will also offer the option to swap to one of our other camps running that week. All our campsites are within around a 5-10 minute drive of each other.
10 – Do you offer Trial Days?
We do not offer trial days. You are welcome to come down with your child to take a look at what we do and speak to the coaches but if you are leaving your child with us then we require payment.
11 – What happens if I am late to pick up my child?
We obviously understand that sometimes things happen that can affect it being possible to pick up your child on time. If you are 5-10 minutes late to collect we will call you to find out what the situation is and hopefully resolve the situation. For late pick ups over 15 minutes we operate a ‘3 strikes’ policy. If you are more than 15 minutes late to collect your child(ren) three times within the space of a year then we will no longer be able to accept bookings for your children to attend our camps.
12 – Refund Policy
We do not offer refunds if your child is sick or you have changed your plans. If we are given 72 hours notice then you will be able to carry days forward to use at a future date. Please email firstname.lastname@example.org for further details. If you book the wrong day by mistake we will move you across to your chosen date without additional charge.